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ERMS OF USE, TERMS OF PURCHASE, REPLACEMENTS & COMPLAINTS

1. General

Pepparkakan.com (Wideberg Invest AB) is the selling part and offers products to Companies & Individuals. By completing your order on our website, you agree to our terms of purchase, terms of use, trademark use and privacy policy. Pepparkakan.com (Wideberg Invest AB) reserves the right to change these terms at any time and therefore we recommend that you as a customer always read the general terms of purchase before a purchase. The terms apply to sales to companies & individuals over 18 years. All trademarks, service marks and trade names (collectively “trademarks”) used on this website are trademarks or registered trademarks of and owned by the customer or other respective owners, associations, organizations, companies that have granted you the right to provide our services for you as customer.

2. Prices

Our prices on the website are stated Excl. VAT 12% for companies & for private individuals Incl. VAT 12% There will be additional shipping costs depending on the desired delivery address. We reserve the right to make any price and currency changes.

3. Delivery

CORPORATE CUSTOME
Delivery to corporate customer 1-16 working days from order date or as agreed. Deliveries to corporate customers take place by courier, half pallet or full pallet between 08.00-17.00 weekdays. The customer is responsible that the bid half pallet or full pallet can be delivered at the delivery address and that a signature is made to the driver if requested.
PRIVATE PERSON
Delivery to a private person within 1-20 working days from the order date or as agreed. Orders placed on the website, delivery to private individuals with packages and delivered to the nearest delivery point. We do not deliver to box addresses. Although we strive to deliver within the announced time frame, delivery may take longer due to unexpected events.
If there is a significant delay in your delivery, we will inform you of any changes. All printed products are related specifically on behalf of the customer. This means that the order is binding and that returns are not approved. You also confirm that the completed information and approval of the desired design are correct. You as a customer are responsible for incorrect information. We reserve the right to price adjustments and technical errors.

4. Shipping cost

Corporate customers , you see the shipping costs before ordering.
Private individuals , shipping costs are included in the price

5. Payment

CORPORATE CUSTOMER
When you shop with us, you are offered payment against the invoice payment deadline 10-30 days from
invoice date according to agreed, when you accept placed orders we do a customary credit check.
PRIVATE PERSON
You pay according to the chosen payment method. when you accept placed orders, we do a customary credit check.
The invoice is sent via e-mail as standard, for paper invoicing a fee of SEK 45 is charged.
If the invoice is not approved as a payment method, we will contact you to offer other options.

6. Retention of title

The products remain the property of Pepparkakan.com’s (Wideberg Invest AB) until they have been paid for in full. The terms of purchase are considered accepted when ordering. Disputes regarding interpretations or application of these terms of purchase and related legal matters shall be settled in accordance with Swedish law.

7. Delivery control

Always check the delivery. Check the packaging carefully upon delivery.
If you see or notice that the packaging has been damaged, ask the driver to note the damage on the delivery note
or in the hand computer.
Please contact Pepparkakan.com immediately for further information.
Take a photo of damaged goods and email the following: info@pepparkakan.com

8. Complaint

All printed products are related specifically on behalf of the customer.
This means that the order is always binding and that returns are not accepted after the original order has
been approved. In case of any other errors please contact: info@pepparkakan.com for further information.
In the event of an approved complaint, Pepparkakan.com (Wideberg Invest AB)
compensates for any damages incurred.

9. Warranty

We reserve the right to make unforeseen events that could cause possible delivery delays, force majeure in the event of war, natural disaster, pandemic, industrial action, government decisions and comparable events beyond our control which could not be reasonably foreseen, and affect agreements entered into and commitments on our part. , which means that we can not keep the said agreement / commitment, shall form the basis for us to be released from our obligations to fulfill the said agreement.

10. Right of return & exchange

We follow the practice regarding return & exchange rights for food & specially manufactured products.

11. Privacy Policy & Cookies

You can find our Privacy Policy & Cookies here

12. Company information

Wideberg Invest AB (Pepparkakan.com)
Alviksvägen 65
167 53 Bromma
Sverige

Organization number:

556854-4430

VAT registration number:

SE 559267613301

13. Contact

Phone: +46 766 26 26 20
Email: info@pepparkakan.com
Website: www.pepparkakan.com

Integritetspolicy & Cookies

Your privacy is important to us and this privacy policy explains how we protect and process your personal data in accordance with the Data Protection Regulation (EU 2016/679). Pepparkakan.com (Wideberg Invest AB) org nr. 5566854-4430, is responsible for personal data for the processing performed by us or by others on our behalf.

What information do we collect and why?

Pepparkakan.com’s objective is only for the processing of personal data that is relevant and that processing should only take place because it is necessary to relate to the intended data. This policy applies to the website pepparkakan.com.

Information that you provide to us

• When you contact us and make an inquiry on pepparkakan.com
(Company / Name, email and phone number)
• When you as a customer make a collaboration request on pepparkakan.com
(Company / Name, address, email, and phone number)
• When you as a customer make a purchase on pepparkakan.com
(Company / Name, e-mail and telephone number)

IInformation we collect about you

• Company / Name, e-mail and telephone number
• Activity at pepparkaka.com (cookies)

How long we process your information and on what legal basis

In order for us to be able to deliver your order and be able to provide you with customer service, we need to process a number of details about you. Below we describe the overall purposes, the basis on which we process data and how long we store the information.

The purpose of the treatment

Legal basis for the treatment

How long do we save the data?

Customer

When you contact us on the inquiry form at pepparkakan.com

Legitimate interest

1 year

Customer

When you place an order on pepparkakan.com

Fulfill agreement

5 year

Customer

Company / person E-mail, Name offers

Legitimate interest

5 year or until

you say no to continued mailings (opt-out)

Customer

Digital mailing, newsletters and

Legitimate interest

Until you say no

for further mailings (opt-out)

Customer

Archiving of invoices / receipts

Legal obligation

7 year

Who we share your information with service providers, transport and logistics companies

Suppliers and others who perform services on our behalf have access to the information to the extent necessary for their assignments and under a commitment of confidentiality in accordance with personal data assistant agreements.
We at pepparkakan.com use service providers to be able to handle and deliver your order. We use external partners to send deliveries with shipping companies and possible emails. We ensure that they maintain adequate data protection for the handling of your data.

Transfers to other countries

PPepparkakan.com mainly uses service providers in Sweden. In exceptional cases, we may use service providers with operations outside the EU, of which third country transfers of some data may occur. In such a case, we only use suppliers that are connected to the framework “EU-US Privacy Shield framework” which means that transfers that take place are covered by appropriate protection measures.

Security of your information

Pepparkakan.com puts your personal privacy first and therefore works actively to ensure that your personal information is treated with the utmost care. We strive to maintain an appropriate level of protection based on the type of information we process.

Cookies

When you visit our website, cookies will be saved on your computer. A cookie is a text file that is used for certain functions to work, to collect statistics about the number of visitors to the website and to improve the user’s experience of the website.
Cookies are sometimes used to collect personal data, such as The IP address, but no personal information that is directly linked to you as a person.
Cookies can either be “session cookies” that are deleted when you close the browser or “permanent cookies” that are stored in your computer to facilitate future visits.
You have the option to refuse the storage of cookies by setting the browser so that it automatically or through notification informs you every time a website wants to store a cookie. When your browser denies cookies, it means that the functionality is limited.

Changes in the policy

Eftersom policyn kan komma att ändras rekommenderar vi dig att då och då titta igenom den aktuella versionen. Datumet för senaste ändring publiceras i detta dokument.

Dina rättigheter

As the policy may change, we recommend that you review the current version from time to time. The date of last change is published in this document.
• Right to register extract
(A copy of the information we have stored about you)

Right of correction

(In case of incorrect information you can request correction)

Right to delete

(If you withdraw your consent, we will delete the information)
Right to data portability
(You have the right to request that your data be sent to another organisation)

• Right to object

(Right to demand limited processing personal data processing if you object accuracy of data)
If you are not happy with how we process your information, we hope you will tell us so we can improve our policy. Regardless, you always have the right to submit a complaint to the Data Inspectorate at datainspektionen@datainspektionen.se

Contact information

If you would like further information about how your personal data is processed, or want to exercise any of the above rights, please contact us: info@pepparkakan.com

PEPPARKAKAN.COM